Health & Wellness
Design that Builds Trust and Drives Adherence.
In the Health and Wellness sector, trust isn't a bonus; it's the foundation. Strategic design is the tool that transforms complex medical data into human care, ensuring patients stay engaged in their treatment and professionals can focus on what really matters.
The Patient
Journey
Confusion and Abandonment A patient downloads your telemedicine or wellness app. They encounter complex onboarding, difficulty scheduling an appointment, or medical jargon they don't understand. Frustrated, anxious, and lacking confidence, they uninstall the app. The result? Low treatment adherence, high churn rates, and a missed opportunity to make a real impact on someone's health.
The Professional Challenge
Cognitive Load and Risk Doctors and nurses deal with slow electronic health record (EHR) systems, cluttered dashboards, and tools that require dozens of clicks for routine tasks. The result? Increased risk of human error, staff burnout, and less time dedicated to patients, which directly impacts the quality of care and the operational efficiency of the clinic or hospital.
Transforming Confusion
into Care
We create digital experiences that welcome the user. We focus on empathy and clarity to build an intuitive health journey, from scheduling to viewing results. We translate complex data from exams and wearables into actionable insights that motivate users to achieve their health goals.
Increased Adherence
We design workflows that encourage continued treatment.
Empathetic Onboarding
We build trust and confidence from the first login.
Data Simplification
We transform medical jargon into clear information.
Accessibility (WCAG)
We ensure your product is usable by everyone, including seniors.
Continuous Engagement
We create motivational loops that increase retention.
Intuitive Journeys
We simplify appointment scheduling and access to exams.
Digital experience,
your next revenue driver
Experience Design
Ready to elevate your product with Experience Design?
We design MVPs that don’t just work — they win users, validate ideas, and attract funding.
Mission-Critical
Design to Reduce Errors
Good design in health tech is a mission-critical tool. For healthcare professionals, every click saved is an extra minute with a patient. Our approach focuses on optimizing clinical and administrative workflows.
We redesign medical record systems, hospital management dashboards, and telemedicine tools to reduce cognitive load, prioritize vital information, and dramatically reduce the risk of human error. By delivering the right information, at the right time, and as clearly as possible, we empower your team to make faster, safer decisions. At ConvertSales, we understand that ROI in healthcare is measured twice: in the operational efficiency of your business and in the health and well-being results of your patient.
